Rabbit meat bolognese with pappardelle pasta in wide white bowl with a napkin and fork on a wood cutting board.

Have Questions?

At Natural State Rabbit, our goal is simple: to make rabbit a wholesome, accessible staple in kitchens across the country. Whether you're a hobby chef, a restaurant looking for a reliable source, or a grower interested in joining our network, we’ve compiled the essentials to make rabbit an even easier choice. From rabbit care and product details to cooking, shipping, and wholesale options, explore the answers to our most frequently asked questions below.

Rabbit Information

What breed of rabbit do you produce?

Our rabbits are a proprietary commercial line of New Zealand White and California White lineage, rabbit breeds long prized for their meat production. Rabbits are harvested at the age of 8-12 weeks unless otherwise specified.

Do you use any antibiotics?

Nope! Company farms and our contract growers raise our rabbits following these simple criteria: raised without growth hormones, raised without animal by-products, and raised without antibiotics! Rabbits from contract growers are tested for antibiotic use prior to harvest.

Are your rabbits USDA inspected?

Yes! A USDA inspector is on site during harvesting and packaging of all human edible products to ensure compliance.

Where are your rabbits raised?

Some of our rabbits come from our own farms and the remaining come from a network of carefully vetted grower partners throughout the nation. The majority of our growers are part of Amish farming communities here in the Ozark region.

How are your rabbits fed?

Our rabbits are fed a custom formulated all-natural rabbit pellet milled locally, consisting of grains and grain by-products, alfalfa and other forages, and a complete and balanced vitamin and mineral complex.   

Have more questions about our rabbits?

Checkout our Ethics Statement to learn more about our company principles and to see what every Natural State Rabbit employee commits to upon hiring.

Products

Will you be offering more products soon?

Yes! Signup for our newsletter for the latest updates!

Where can I find your products in stores?

A link to our distribution partners is coming soon. Currently the Natural State Rabbit brand is not sold in stores, but we are actively working with retail and wholesale partners.

I am a retailer. Do you private label?

Yes! We are happy to custom package rabbit with your label. Please contact info@nsrabbitmeat.com for more information.

Do you offer any other proteins besides rabbit?

We do not currently, and do not have any plans to produce proteins other than rabbit.

Cooking

How do I thaw a frozen rabbit?

The best way is to let the rabbit thaw in a refrigerator 24 hours prior to cooking. If you have less time, a cold-water bath can speed up the thawing process. Please find the following link to our cooking instructions.

How do I butcher a whole rabbit?

One of our restaurant partners has prepared a helpful video: click here

How should I cook a rabbit?

Being a lean meat, rabbit is best for frying and braising. Follow our social media or head to our Recipes page for cooking inspiration.

What does rabbit taste like?

Rabbit is a succulent, mild and tender white meat. Perfectly cooking a rabbit brings out subtle sweet, nutty, earthy and wild flavors.

Shipping

How is the rabbit shipped?

Fresh and frozen rabbit is shipped directly to you on gel ice packs in a specially designed sustainable shipping carton. The gel pack amount is carefully calculated based on the shipping zone. Orders are shipped with 1-2 day transit times depending on the order type and your shipping zone.

When are orders shipped?

Fresh Orders:
Fresh orders will ship on Wednesday for optimal freshness upon arrival. For same week shipping, orders need to be placed before 11 AM on Wednesday. All fresh orders placed after 11 AM on Wednesday will ship the following week to ensure the highest quality product arrives at your door.
Overnight shipping is available for fresh to ship Thursday, but must be chosen in the shipping options.

Combo orders (fresh and frozen products) will follow this same shipping schedule.

Frozen Orders:
Frozen orders will ship same day Monday through Wednesday with 2 day shipping as long as they are placed by 10 AM that morning. We currently do not offer shipping on Fridays to prevent a shipping delay. Any order placed after 10 AM Thursday will be fulfilled the next week.
Overnight shipping is available for frozen to ship Thursday, but must be chosen in the shipping options.

How do I track my order?

Once your order ships, a tracking number will be emailed to you.

When will orders ship over the holidays?

Thanksgiving
Orders will ship 2 day on Monday 11/24
Orders will ship overnight on Tuesday 11/25

Christmas
Orders will ship overnight only on 12/22.

New Years
Orders will ship 2 day on Monday 12/29
Orders will ship overnight on Tuesday 12/30

What if my shipment is delayed?

Natural State Rabbit ships all orders via FedEx and is not responsible for delivery delays caused by the carrier, severe weather conditions, or seasonality. 

Where do you ship?

We currently ship anywhere in the continental United States.

Can I use a P.O. Box for the delivery address?

Unfortunately our delivery system and carrier require a home address for delivery.

What is the shipping cost?

Shipping costs are determined during checkout and depend on your delivery address, as well as the weight and dimensions of the items you've ordered.

What if I don’t receive a tracking number?

If you do not receive a tracking number within 24 hours of your expected delivery, please email us at info@nsrabbitmeat.com and include your order number in the email.

What if I have a quality concern?

Natural State Rabbit takes every measure to ensure your order arrives safe and correct, meeting all USDA mail-order food safety guidelines.

If your items arrive partially frozen or below 40 degrees Fahrenheit, they are safe to refreeze or store in your refrigerator appropriately.

If you believe your order is unsafe, DO NOT CONSUME. Please contact us here (info@nsrabbitmeat.com) within 24 hours with the following information:

  • Clear photos of the box and packaging.
  • Clear photos of the affected product AND labels.
  • Details of any temperature readings (if available).
What is your refund policy?

Order Issues:

If there's an issue with your order (missing or incorrect item), please contact us within 24 hours of delivery. Each order undergoes careful hand-fulfillment to ensure accuracy.

Refund Policy:

Refunds are only provided for claims approved due to quality issues, food safety concerns, or errors made by Natural State Rabbit. Refunds may only be approved with required accompanying clear photos of packaging, product, and labels.

Return Policy:

Due to the perishable nature of our products, returns are not accepted. Refunds will not be issued for refused or returned orders.

Do you ship internationally?

Currently we only ship within the continental United States with very few exceptions. We may consider select wholesale customers outside of the United States. Please contact us for more information.

Can I place a recurring order?

Yes! Our restaurant partners with rabbit as a permanent menu item can regularly go through 10+ rabbits per week. We have partnered with Seal Subscriptions to offer a convenient, recurring direct shipment option. You can cancel anytime.

Local Pick Up

When can I pick up my order?

Once a confirmation email is sent that your order is fulfilled and ready for pick up, head to 404 N Arkansas St. Rogers, AR 72756.

Pickup is Tuesday to Friday:
8 AM to 12 PM
1 PM to 4 PM

What do I need at pickup?

A copy of the confirmation email is all that is needed at pickup. This allows flexibility in who can pick up your order.

Wholesale

Do you deliver locally?

At this time, we do not deliver product directly to customers. However, this is something we are working on for the Northwest Arkansas region and potentially additional metropolitan areas.

How many rabbits can I order at one time?

Our Natural State Rabbit brand is currently set up to ship 10 whole rabbits at a time. For wholesale pricing and shipping options contact us here.

Do you have wholesale pricing?

Yes! Contact us for more information.

How do I become a partner?

Natural State Rabbit loves to cross-promote with select restaurants, markets and food influencers. Natural State Rabbit has a partner program in which we offer special discounted pricing for collaboration on recipes and social media content. Contact us to learn more.

Can I sample your rabbit?

We offer samples to select restaurant and retail clients. Contact us to learn more. 

Grower Information

How do I become a grower?

We partner with select growers throughout the Ozark region. If you are interested in raising rabbits for Natural State Rabbit, please reach out to growers@nsrabbitmeat.com to receive a Grower Form.

Can I buy breeding stock from you?

Yes. Natural State Rabbit maintains its own breeding program, which depending on current demand, allows us to offer breeding stock to select contract growers. We also offer consultation, training, and genetics to our contract growers. To learn more, check out our ‘Grower Information’ section (coming soon) or contact us at growers@nsrabbitmeat.com.